GENERAL PROVISIONS
The General Terms and Conditions of Sale detailed below apply to all orders placed with Cuffcare for all products and services offered on the Website (the “T&C’s”). They can be accessed at any times on the Website.
Cuffcare reserves the right to adapt or modify the T&C’s at any time, the version of the Terms and Conditions of Sale applicable to any transaction is the T&C’s published at the date of the order. Consequently, placing an order by a client implies complete adherence, without reservation, to these terms and conditions.
II – WEBSITE’S INFORMATION AND ACCESS
Www.cuffcare.in are e-commerce merchants owned and managed by Benda Bili.
The Websites are available to all users of the Internet network and is accessible 7 days a week, 24 hours a day, subject to any interruption, planned or not, by Cuffcare or its providers, for technical maintenance and/or security reasons or cases of circumstances outside of its control, i.e. “force majeure events” as recognised by the Indian courts. Cuffcare is not liable for any damage incurred by an unavailability of the Website.
Cuffcare does not make any promises about the availability or accessibility of the Websites or guarantee that the access to the Websites, the content on it or the services it provides will be delivered uninterrupted, timely or error-free. For technical maintenance and/or security reasons, cuffcare may be obliged to partially or totally suspend access to the Websites temporarily and without notice. By accepting these Conditions of Use, users accept any such technical interruptions.
Cuffcare reserves the right to update the Websites, particularly for technical or commercial reasons. When any such changes do not alter the conditions of use or, more generally, do not substantially and adversely affect the services that are provided, Users may be informed of the changes made but their acceptance to such changes will not be required.
III – SUBSCRIPTION TO THE WEBSITE
To place an order, the client shall at first create a personal account by filling its personal data (the “Personal Account”).
Subscription of the client shall be validated by Cuffcare after checking the standard form filled by the client. A confirmation of the subscription is sent to the client by email.
By creating the Personal Account, the client ensures the accuracy and completeness of the data provided. Client shall update its personal data. If an error occurs relating to the recipient address, Benda Bili shall not be held liable in case of any inability to deliver the products ordered.
To insure a faster and easier connection or registration, client may use the “Facebook Connect” functionality, which enables to pre-fill automatically the form.
For more information about protection, collection, processing and use of personal data, as well as the client’s rights and options available to protect its privacy, please refer to Facebook’s privacy policy.
In order to place an order, client must have attained majority and enjoy its full legal capacity to enter into contracts, and possess a valid payment card issued by a bank or online mode of payment acceptable to Cuffcare’s payment provider. Cuffcare reserves the right to refuse any request or order and to close an account at its sole discretion.
IV – PRODUCTS
The products offered for sale are those described and available on the Websites, within the limit of available product stock. Updates happen weekly. Nevertheless, errors occurring during the update cannot held the liability of Cuffcare. Cuffcare cannot be liable in case of an order cancellation because of stock depletion.
Cuffcare takes the greatest care in the presentation and description of the products in order to provide the client with the best possible information. However, some non-substantial errors may appear on the Websites, which the client acknowledges and agrees to.
It is possible that client may receive an item previously returned by another person. Nevertheless, intact items that have not been worn are only accepted, after thorough check before being placed back in stock.
In any case, in the event of nonconformity of the product delivered compared to its description on the Websites, the client may either exercise his right of withdrawal, or implement the Benda Bili guarantee of conformity which will, where appropriate, result in an exchange or refund of the price (in whole or part) that has been invoiced.
V – ORDER
Acceptance of an order placed on the Websites are subject to compliance with the procedure put in place by Cuffcare, expressed by a succession of different stages that the client shall follow in order to validate their order.
Client may at any time change or remove the products added in its cart (the “Cart”). The Cart summarizes the products selected by the client, as well as its price, GST and shipping costs, excluding customs and other taxes (for orders outside of India). Client may modify at any time its Cart before validating the order.
The price paid by the client doesn’t include customs and others taxes. Such additional costs shall be directly paid by the client to the carrier.
Confirmation of the order by the client implies the acceptance of all provisions of T&C’s. An email confirmation summarizing the order (products, prices, product availability, quantity etc.) will be sent to the client by Cuffcare. For this purpose, the client formally accepts the use of email for receiving confirmation of the contents of their order from the company Cuffcare. In any event, the invoices are available in the 'my account’ section.
VI – ORDER REFUSAL
Cuffcare reserves the right to remove at any time any product displayed on the Website and/or to replace or modify any content or information related to any product. Despite the best efforts of Cuffcare to satisfy the client expectations, Cuffcare may be obliged to cancel an order even after having send a confirmation by email. In such case, the order will be reimbursed.
Cuffcare cannot be held liable to the client or a third party in case of the removal of a product from the Websites, and in case of the replacement or modification of any content published on the Websites or refusal of an order after having confirmed it by email.
Benda Bili reserves the right to refuse or cancel any Order placed by a client with whom Cuffcare has currently a dispute concerning the payment of a previous order or an objective suspicion of fraud.
VII – PRICES AND TERMS OF PAYMENT
Price are mentioned in the Websites in Rupees for India,
US Dollars for United States of America and worldwide deliveries or any V.A.T. applicable in the delivery country located outside of the India. Prices includes GST but excluded any customs duties and other taxes.
Cuffcare reserves the right to modify its prices at any time but the products will be invoiced and paid on the basis of the rates in force at the time of placing the order, subject to availability.
The products are payable on the day of the order.
The purchases shall be settled either via PayPal, or via the secure platform provided by our partner PayU. The client expressly acknowledges that disclosure of their bank card number to Cuffcare gives the company authorization to debit their account to the amount of the products ordered. As the case may be, a notice of the order cancellation for error of payment is sent to the client by Cuffcare to the email address registered by the client.
Client may at its discretion save its payment card details for next purchase. Such information is kept and processed by PayU. Cuffcare will never keep payment card details.
The data recorded and kept by Cuffcare constitutes proof of the order and all previous transactions. The data recorded by PayPal or PayU constitutes proof of the financial transactions.
Note: our e-commerce transactions are processed in and shipped from India. Hence, some international banks or credit cards charge a foreign transaction fee for online purchases from online stores based in numerous countries. Cuffcare does not charge such fee. Please contact your bank or credit card company before purchasing to confirm, and email ________________ for any questions.